Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

When you visit our website, your IP address, start and end of the session are recorded for the duration of this session. This is technically required and thus represents a legitimate interest iSv Art 6 para 1 lit f DSGVO. Unless otherwise regulated below, this data will not be further processed by us.

Contact with us

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as well as name, address and details depending on the payment method of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: purchased goods, delivery address. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we can not conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of product liability (10 years).  The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

We also use cookies on our website that allow us to analyze the surfing behavior of users

The website works with opt-in cookies, which is requested by means of pop-up windows. After giving consent to cookies, they can be edited at any time [borlabs-cookie type=”btn-cookie-preference” title=”here” element=”link”/].

When disabling cookies, the functionality of our website may be limited.

Web analysis

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc (www.google.at). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called “cookies”, text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on our offers, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.  You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

This website also uses Hotjar to analyze customer behavior anonymously.

Monitoring is carried out using Application Insight to analyze performance and usage.

Links to other websites and social media

Links to other websites are provided for informational purposes only. Other websites are beyond our control and are not covered by this policy. When you access other websites through the links provided, the operators of those websites may collect information about you, which the operators may then use in accordance with their respective privacy policies in a manner that may differ from our policy.

On some pages of our website, third-party content, applications or plug-ins may be made available that track and/or optimize your use of content, applications or plug-ins. For example, if you share an article via a social media share button (e.g., Facebook, Twitter, or Google Plus) on our website, this process is recorded by the social network that created the button.

Google Fonts and Google Maps

We integrate the fonts (“Google Fonts”) and maps of the service “Google Maps” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually executed in the context of the settings of their mobile devices). The data may be processed in the USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Your rights

With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us via the e-mail address in the Contact details subsection or to the data protection authority.

You can reach us at the following contact details

Contact